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iScribeHealth_iOS_Firewall_Requirements

To ensure the iScribeHealth iOS app functions correctly on your network, please allow outbound HTTPS access to the domains listed below. These endpoints support core functionality including transcription, authentication, notifications, analytics, and in-a

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Written by Ben Walls

1. iScribeHealth Backend

Core application services, real-time updates, and audio/log storage.

Domain

Ports

Purpose

api.iscribehealthwebapi.com

443

Core REST API

iscribeensprod.azurewebsites.net

443

ENS Hub (SignalR real-time)

iscribestore.blob.core.windows.net

443

Azure Blob Storage (audio uploads)

iscribestorage.blob.core.windows.net

443

Azure Blob Storage (log uploads)

iScribeProdNotificationHub.servicebus.windows.net

443, 5671, 5672

Push notification relay

FluencyGoProdNotificationHub.servicebus.windows.net

443, 5671, 5672

Push notification relay (FluencyGo users only)

2. Authentication

Login, identity, and branding assets shown on the sign-in screen.

Domain

Ports

Purpose

auth.iscribehealth.com

443

Authentication endpoint

cdn.auth0.com

443

Auth0 CDN

cdn.prod.website-files.com

443

iScribeHealth logo on login screen

app-site-association.cdn-apple.com

443

Apple Associated Domains for universal links

3. Speech Recognition

Speech-to-text engines used to generate transcriptions.

Domain

Ports

Purpose

api.deepgram.com

443

Deepgram transcription

sas.nuancehdp.com

nsa.nuancehdp.com

sas1.nuancehdp.com – sas9.nuancehdp.com

443

Nuance speech recognition

4. Analytics & Error Tracking

Usage analytics and crash/error reporting that help us maintain app quality.

Domain

Ports

Purpose

api2.amplitude.com

443

Amplitude event ingestion (primary)

api.amplitude.com

443

Amplitude event ingestion (fallback)

sr-client-cfg.amplitude.com

443

Amplitude configuration

o4507347301302272.ingest.us.sentry.io

443

Sentry error/crash ingestion

log-analytics-ingestion-prod-h1w8.eastus-1.ingest.monitor.azure.com

443

Application Insights logging

5. Customer Support (Intercom)

In-app messaging and support chat.

Domain

Ports

Purpose

mcs2wpll-ios.mobile-messenger.intercom.com

443

Intercom REST API

nexus-websocket-a.intercom.io

443

Real-time messaging (WebSocket)

nexus-websocket-b.intercom.io

443

Real-time messaging (WebSocket, fallback)

uploads.intercomcdn.com

443

File/attachment uploads

downloads.intercomcdn.com

443

Attachment downloads

static.intercomassets.com

443

SDK static assets / CDN

6. In-App Web Views

Web content displayed within the app.

Domain

Ports

Purpose

vss.iscribehealth.com

443

AI Preferences screen

443

Privacy Policy page

7. Apple Platform Services

In addition to the domains above, standard Apple platform services must be reachable for iOS apps to function properly (e.g. push notifications, App Store, OS-level services). Please refer to Apple's official list:

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